1. About the service
VPN Club is a paid VPN. Your device connects to one of our servers in 44 countries through an encrypted tunnel, and your traffic goes out to the internet from that server.
All servers, the WireGuard, OpenVPN and IKEv2 protocols, the kill switch, split tunneling and DNS leak protection come with every plan, without data or speed limits. Extras such as Double VPN and a dedicated IP depend on the plan.
2. Creating and keeping an account
An account is an ID and a password. We do not collect an email address, name or phone number, and VPN Club never sends email.
This means a lost password cannot be reset or recovered. Store it safely, for example in a password manager. You are responsible for everything done through your account.
No more than 3 accounts can be created from one IP address.
3. Balance
Everything on VPN Club is paid from a US dollar balance. You fund it with crypto (USDT, USDC, BTC, ETH, BNB, SOL or LTC) on the PayGate checkout page, $5 to $5,000 per top-up.
Balance does not expire. It cannot be withdrawn, paid out as coins or transferred to another account.
A top-up is added after the blockchain confirms the payment. If you send a different coin, use a different network or send a different amount, crediting may be delayed or may not happen.
4. VPN plans and proxy plans
VPN plans come in three tiers, Basic, Plus and Pro, and in periods of 1, 3, 6, 12 or 24 months. You pay the price of the full period once, from your balance. The pricing page shows current prices.
A plan begins when you buy it and stops when its period is over. If another plan is still active, the new one starts when that one ends (see section 5).
Proxies (residential, unlimited residential, static ISP and datacenter) are a separate product. They are bought from the same balance and are not included in any VPN plan. A proxy order stays in activating status until it is ready, and an order that cannot be activated is refunded in full to your balance.
5. Renewal
Plans never renew automatically, and VPN Club does not take money from your balance unless you make a purchase. When a period ends, the service stops until you buy again.
Buying a plan while one is active adds the new period after the current one.
6. Downloads and device limits
The apps and configuration files are available only to accounts with a paid plan, from the Downloads tab in the dashboard.
The number of devices connected at one time is limited by plan: 6 on Basic, 10 on Plus, 12 on Pro. A router uses one slot. The apps may be installed on more devices, but only that many can be connected at once.
7. Refunds
The first VPN plan bought on an account can be refunded in full to your VPN Club balance if you ask within 7 days of purchase. Each account can do this once. See the Refund Policy for details.
8. Rules of use
You must follow the Acceptable Use Policy and the laws that apply to you. Some countries limit VPN use, and checking the rules where you are is up to you.
We may suspend or close an account that breaks these terms or the Acceptable Use Policy. Plan time and balance left on that account are not refunded.
9. Liability
We aim to keep the service available, but we cannot guarantee it will never be interrupted. Maintenance or problems beyond our control can take servers offline.
Some websites limit VPN traffic, so we do not guarantee that a particular site or service will work through VPN Club. As far as the law allows, our total liability to you is limited to what you paid for your current plan.
10. Updates
We may revise these terms as the service changes. The date at the top marks the current version. Using VPN Club after a revision means you accept the revised terms.
11. Questions
Send any questions about these terms from the Support tab in your dashboard.