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Privacy Policy

A VPN that watches you defeats its own purpose. This policy sets out what VPN Club keeps, what it never records and why each item is needed.

Last updated 2026-11-02

1. Scope

This policy applies to the vpnclub.shop website, the dashboard, the VPN Club apps and our VPN servers.

2. Activity we never record

While you are connected to the VPN, none of the following is logged:

  • sites and services you visit
  • the content of your traffic
  • DNS queries
  • the IP address you connect from
  • connection and disconnection times, or session length

3. Account data

Your account consists of an ID and a hash of your password. A hash cannot be reversed, so we never know the password itself.

We do not collect an email address, name, phone number or postal address, and we never send email.

Messages you send through the Support tab, and our answers, are kept so the conversation can continue.

If you buy proxies, we also store your proxy username and password and the IPv4 addresses on your allow list.

4. Payment data

For every top-up and purchase we record the amount, the coin, the date and what was bought, along with your plan period.

Crypto payments are processed through PayGate. The checkout window is served by PayGate, and its own terms apply there. We do not accept cards or bank transfers, so card and bank details never reach us.

5. Device count

To apply the device limit, the server holds a marker while a device is connected. It only shows that one slot on your account is in use, carries no IP address or activity, and is erased when the device disconnects.

6. Cookies

The website sets only these first-party cookies:

  • a login cookie that keeps you signed in to the dashboard
  • a language cookie that remembers your chosen language
  • a first-visit cookie that records which page or link brought you here

7. Advertising and tracking

There are no advertising cookies, tracking pixels or third-party analytics on the website or in the apps. Your data is never sold to or shared with advertisers.

8. Disclosure

Account data is only handed over when the law requires it. Even then, all we hold is what sections 3 and 4 describe. There are no browsing or connection records to provide.

9. Retention and deletion

Account and payment records are kept while the account exists. To have your account deleted, ask from the Support tab in the dashboard. Where the law requires it, some payment records may be kept for longer.

10. Updates and questions

When this policy changes, the date at the top changes too. Questions can be sent from the Support tab in your dashboard.